Now your staff can reap the benefits of a custom onsite training session with Tom Jennings, author of the WFCA's "Tom's Tips" video series.
- Criticize the act... not the actor
- Don't give away the recipe
- Admitting your limitations
- Handling counteroffers
- You must be an aware customer
- Work like you're going on vacation
- Leaving money on the table
Contact the WFCA for more information on costs, scheduling, and program requirements.