FAQs for Coronavirus Response Legislation

Our general counsel, Jeff King, working with Lobbyit, has been responding to Member questions about the recent legislation passed in response to the Coronavirus crisis. We have compiled the most common questions and answers below. This page will continue to grow. Please check back often. Question: With so much information swirling around, can you explain…

Fraud During the Coronavirus

With all the disruption of business as a result of the coronavirus, companies are vulnerable to fraud. Matters can simply slip through the cracks as a flooring retailer or contractor is dealing with urgent issues on cash flow, employees, state orders on what can and cannot be opened, and simply staying healthy. It is important,…

When Leaders Lead

It is at times of crisis and uncertainty that true leadership reveals itself. In the midst of our current crisis related to the Coronavirus, we are all looking to Washington, DC, community leaders, pastors, employers, etc…for confidence and leadership. Sir Ernest Shackleton has been referred to as, “The greatest leader that ever came on God’s…

How Often Do You Check Your Banks Statement? It Should be Every Day.

There are many types of fraud that affect businesses. One of the biggest concerns is Automated Clearing House (“ACH”) fraud. ACH is a system that enables the exchange of funds between businesses and individuals through the use of checks, wire transfers, and direct deposits. Criminals need only two pieces of information to commit ACH fraud:…

Part of the Solution

As we start 2020, we have an amazing opportunity to clearly see our future. Did you see what I did there – with the “20/20” and “clearly see”? You will likely hear a lot of that as we enter the new year. For many of us during our early years, 20/20 was a term used…

NOW is the Time for Change

Now is the time to address any desired change in your life. In just over a month, we will approach the day when more change is attempted than at any other time of the year – the time of New Years Resolutions. Research tells us that within three weeks, most changes that were attempted on…

Credit Cards: Swipe or Chip Make a Big Difference

As a flooring retailer, you handle credit card transactions every day. You swipe or insert the card into the credit card reader or terminal and receive authorization from the card processor. In some sales, the customer may call after visiting your store to buy the flooring. The customer will give you credit card information for…

Elbert Shaw

This is my final segment on encounters/relationships that have impacted me. I hope you have enjoyed these and have been challenged by them. Elbert Shaw—I have written about Elbert before. If I ever had a mentor, it is he. Elbert was the person responsible for hiring me at Shaw, where I spent 25 years of…

Zig Ziglar

Let me frame this blog by saying that I have been blessed to meet and interact with people from all walks of life—from John Quinn, a talented and personable tufting machine operator with whom I worked with in 1988 during my early days in the Shaw sales training program, to Warren Buffet, who I was…

Stop It

Fear is debilitating, yet most of us struggle with it at various points in our life. Even CEOs, managers, and leaders are not exempt. I once heard that “98% of the things we worry about never happen.” Of course I have also heard that 74.6% of all statistics are made up on the spot to…

Calculating Overtime: What is Included in the Rate?

It has been a busy few weeks, requiring your warehouse employees to work overtime. Given the demand, the warehouse employees were also paid a production bonus based on the amount of flooring processed. To calculate the wages owed for those extra hours of work, your payroll office took each employee’s hourly rate and multiplied it…