Welcome to Tuesday Tips, a weekly series featuring valuable tips on sales, installation, legal, leadership, technology, and making your business more profitable.
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A good description gets you a good worker, but you still have to interview before you hire, and you still have to protect the business. This session tackles the two things most AI classes skip: how to keep AI honest using adversarial validation, and how to know the business information is safe to share with AI and what should never leave your business. Both are essential before you build anything serious on top of your AI workflows.
When it comes to convincing customers, we can’t change people’s minds. Only the customer can change their own mind. It comes down to attitude in this week’s Tuesday Tip with Tom Jennings.
In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.
WFCA is hosting a three part GROW series: Using AI for Hiring. If you missed it, or want to review it again, this week on Tuesday Tips, we are sharing the entirety of Session 1: “The New Hire Nobody Interviewed.”
If you have ever typed a request into an AI tool, walked away disappointed, and concluded AI just is not for your business, this session is for you. Your AI is not bad at its job. It just has not been managed well. The problem almost never comes down to the tool. It comes down to management.
Tom Jennings talks about the importance of making the ending magnificent in this week’s Tuesday Tip. While the goal is obviously not to make mistakes at any juncture, it’s the final few minutes of a presentation that will be the most memorable to a customer.
In this week’s Tuesday Tip, Tom Jennings shares his experience that a majority of flooring buyers are highly influenced by sellers who show them what is possible or how to solve a problem.
The sale has been made. The paperwork is done. But that doesn’t mean your work is done. In this week’s Tuesday Tip, Tom Jennings talks about the importance of creating a care package for your customer. The goal is to be memorable and do the unexpected and you will build a relationship instead of just making a sale.
In this edition of Tuesday Tips, Tom Jennings reminds us that showing your concern for the customer’s well-being will be the tie-breaker in many purchasing decisions.
Managers should delegate and guide. In this week’s Tuesday Tip, Tom Jennings expresses his belief that managers should always convey an attitude of “what can I do to help you learn?”
In this week’s Tuesday Tip, Tom Jennings reminds us that when you’re trying to get your customers to buy into the flooring experience that you’re creating for them, it’s a positive descriptive story. This will make the difference.
In this week’s Tuesday Tip, Tom Jennings reminds us that continually correcting a customer will not likely get them to change their opinions. Sometimes, it’s better to let it pass.