Tuesday Tips

In this week’s Tuesday Tip, Tom Jennings reminds us that continually correcting a customer will not likely get them to change their opinions. Sometimes, it’s better to let it pass.

Tom Jennings discusses why it’s important to ensure that the customer understands that the work is being done for their benefit, not yours. Always be upfront with substrates. Watch the latest in this week’s Tuesday Tips.

In this last edition of Tuesday Tips for 2025, Tom Jennings reminds us that showing your concern for the customer’s well-being will be the tie-breaker in many purchasing decisions.

In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.

In this week’s edition of Tuesday Tips, Tom Jennings reminds us that a few distinguishing touches serve as a “signature” on the masterpiece that you have assisted the customer in creating.

In this week’s Tuesday Tips, Tom Jenning reminds us that the best way to improve your performance, especially if you want to stay ahead of your competition, is to discipline yourself to pause.

In this week’s Tuesday Tip, Tom Jennings reminds us to celebrate the small steps. When novices do something approximately correct – encourage them!

In this week’s Tuesday Tip, Scott Humphrey talks about important ways to give back to organizations that do so much for our industry.

In this week’s Tuesday Tip, Tom Jennings says “Don’t act smarter than a 5th Grader.” In today’s world, many people hate complexity when it comes to communicating. Keep it simple.

In this week’s Tuesday Tip featuring Tom Jennings, “it’s the salesperson’s responsibility.” Through teaching and training, you can develop the long-term skills and capabilities of your sales team, helping them fulfilling their responsibility – not take it away from them…

In this week’s Tuesday Tip, Tom Jennings recommends that you give a fair focus to the amount of time you give on the exit portion of the sale. 

In this week’s Tuesday Tip, Melissa Thome with Savings4Members talks about the WEX Fleet Fuel Card program and how it can help your bottom line. From viewing expense data and tracking usage to suspending cards and viewing invoices – WFCA members across the nation use the WEX Fleet Card to boost their bottom line by more effectively controlling, tracking, and monitoring fuel spending. The WEX fleet card is free to use and helps you save more at 95% of stations nationwide. Watch the latest.