Tuesday Tip, 8.18.26 – Learn the Ingredients, Tom Jennings

In this edition of Tuesday Tips, Tom Jennings reminds us that showing your concern for the customer’s well-being will be the tie-breaker in many purchasing decisions.

Tuesday Tip, 8.11.26 – Managers Delegate and Guide, Tom

Managers should delegate and guide. In this week’s Tuesday Tip, Tom Jennings expresses his belief that managers should always convey an attitude of “what can I do to help you learn?”

Tuesday Tip, 8.4.26 – What’s Your Story, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that when you’re trying to get your customers to buy into the flooring experience that you’re creating for them, it’s a positive descriptive story. This will make the difference.

Tuesday Tip, 7.28.26 – Better to Let it Pass, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that continually correcting a customer will not likely get them to change their opinions. Sometimes, it’s better to let it pass.

Tuesday Tip, 7.21.26 – Scheduling Professionally, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares why scheduling is one of the most critical things that we do.

Tuesday Tip 7.14.26, Hope and Trust, Tom Jennings

Two words that many of us use almost interchangeably are the words “Hope” and “Trust” in this week’s edition of Tuesday Tips featuring Tom Jennings.

Tuesday Tip, 7.7.26 – Keep a Positive Tone, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that salespeople can control the customer’s mood and reaction. Remember to always keep a positive tone.

Tuesday Tip, 6.30.26 – The Effective Use of Silence, Tom Jennings

Tom Jennings reminds us to slow things down in this week’s Tuesday Tip. One of the easiest and simplest techniques to productively respond when working with a customer is to slow things down and get used to working with silence.

Tuesday Tip, 6.23.26 – Celebrate the Small Steps, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us to celebrate the small steps. When novices do something approximately correct – encourage them!

Tuesday Tip, 6.16.26 – Distinguishing Touches, Tom Jennings

In this week’s edition of Tuesday Tips, Tom Jennings reminds us that a few distinguishing touches serve as a “signature” on the masterpiece that you have assisted the customer in creating.

Tuesday Tip, 6.9.26 – Save on Payroll and HR with ADP, Melissa Thome

Learn about saving money on payroll and HR with ADP in this week’s Tuesday Tip. Payroll mistakes cost small businesses time and money — but ADP, available through Savings4Members, makes payroll simple, accurate, and stress-free. In this video, Melissa shares why ADP is the go-to choice for small businesses looking to save money, stay compliant, and focus on growth.

Tuesday Tip, 6.2.26 – GROW Live Event with Michelle Nix

Recently, Michelle Nix, the WFCA Director of Education held a GROW Event: How to use DiSC to Build a High Performing Team. This is part 2 in a three-part series. In this week’s Tuesday Tip, catch up on the entire presentation.

High-performing teams don’t happen by accident — they are built through understanding, trust, and intentional communication. In this interactive session, participants will learn how to use the DiSC behavioral model to unlock the strengths of every team member and create a culture where people work better together.