4.28.26, Tuesday Tip – Educated Yet Unproductive, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.

4.21.26, Tuesday Tip – Convincing Customers, Tom Jennings

When it comes to convincing customers, we can’t change people’s minds. Only the customer can change their own mind. It comes down to attitude in this week’s Tuesday Tip with Tom Jennings.

4.7.26, Tuesday Tip – Always Be Eager to Learn, Tom Jennings

A common trait observed in top-performing sales-people is that they are always eager to learn. It’s not even necessarily a matter of attending formal classes, but just developing a habit of always asking questions. Here more in this week’s Tuesday Tip with Tom Jennings.

3.31.26, Tuesday Tip, Distinguishing Touches, Tom Jennings

In this week’s edition of Tuesday Tips, Tom Jennings reminds us that a few distinguishing touches serve as a “signature” on the masterpiece that you have assisted the customer in creating.

3.24.26, Tuesday Tip, Don’t Act Smarter than a Fifth Grader, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings says “Don’t act smarter than a 5th Grader.” In today’s world, many people hate complexity when it comes to communicating. Keep it simple. Watch the latest.

3.17.26, Tuesday Tip, The Effective Use of Silence, Tom Jennings

Tom Jennings reminds us to slow things down in this week’s Tuesday Tip. One of the easiest and simplest techniques to productively respond when working with a customer is to slow things down and get used to working with silence.

3.9.26, Tuesday Tip, The Importance of Encouragement, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings talks about the importance of encouragement. No matter what our level of experience or personality type, this seems to be one thing that we all need and appreciate.

3.2.26, Tuesday Tip – What’s Your Story, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that when you’re trying to get your customers to buy into the flooring experience that you’re creating for them, it’s a positive descriptive story. This will make the difference.

2.24.26, Tuesday Tip – Show Buyers What is Possible, Tom Jennings

Tom Jennings shares his experience that a majority of flooring buyers are highly influenced by sellers who show them what is possible or how to solve a problem in this week’s Tuesday Tip.

2.17.26, Tuesday Tip – Make the Ending Magnificent, Tom Jennings

Tom Jennings talks about the importance of making the ending magnificent in this week’s Tuesday Tip. While the goal is obviously not to make mistakes at any juncture, it’s the final few minutes of a presentation that will be the most memorable to a customer. 

2.10.26, Tuesday Tip – Stick to the Facts, Tom Jennings

In this week’s Tuesday Tips, Tom Jennings reminds us that the easiest mistake that you can make in a confrontation is slipping from purely factual content to opinions stemming from your emotions. Remember, when it comes to confrontations, stick to the facts.

2.3.26, Tuesday Tip – Create a Care Package, Tom Jennings

The sale has been made. The paperwork is done. But that doesn’t mean your work is done. In this week’s Tuesday Tip, Tom Jennings talks about the importance of creating a care package for your customer. The goal is to be memorable and do the unexpected and you will build a relationship instead of just making a sale.