12.9.25 – Tuesday Tip, Pausing to Improve Performance, Tom Jennings

In this week’s Tuesday Tips, Tom Jenning reminds us that the best way to improve your performance, especially if you want to stay ahead of your competition, is to discipline yourself to pause.

12.2.25 – Tuesday Tip, Celebrate the Small Steps, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us to celebrate the small steps. When novices do something approximately correct – encourage them!

11.25.25 – Tuesday Tip, Ways to Give Back on Giving Tuesday, Scott Humphrey

In this week’s Tuesday Tip, Scott Humphrey talks about important ways to give back to organizations that do so much for our industry.

11.18.25 – Tuesday Tip, Don’t Act Smarter Than a Fifth Grader, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings says “Don’t act smarter than a 5th Grader.” In today’s world, many people hate complexity when it comes to communicating. Keep it simple.

11.11.25 – Tuesday Tip, It’s the Salesperson’s Responsibility, Tom Jennings

In this week’s Tuesday Tip featuring Tom Jennings, “it’s the salesperson’s responsibility.” Through teaching and training, you can develop the long-term skills and capabilities of your sales team, helping them fulfilling their responsibility – not take it away from them…

11.4.25, Tuesday Tip, Managing the Customer’s Exit, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings recommends that you give a fair focus to the amount of time you give on the exit portion of the sale. 

10.21.25, Tuesday Tip, The WEX Fuel Card Program, Melissa Thome

In this week’s Tuesday Tip, Melissa Thome with Savings4Members talks about the WEX Fleet Fuel Card program and how it can help your bottom line. From viewing expense data and tracking usage to suspending cards and viewing invoices – WFCA members across the nation use the WEX Fleet Card to boost their bottom line by more effectively controlling, tracking, and monitoring fuel spending. The WEX fleet card is free to use and helps you save more at 95% of stations nationwide. Watch the latest.

10.21.25, Tuesday Tip, The Value of Referrals, Tom Jennings

In this week’s Tuesday Tips, Tom Jennings reminds us that providing the customer with referrals and testimonials is an incredibly effective way to differentiate yourself in a crowded field.

10.14.25, Tuesday Tip, The Power of Encouragement, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings talks about the power of encouragement. No matter what our level of experience or personality type, this seems to be one thing that we all need and appreciate.

10.7.25 – Tuesday Tip, Create a Care Package, Tom Jennings

The sale has been made. The paperwork is done. But that doesn’t mean your work is done. In this week’s Tuesday Tip, Tom Jennings talks about the importance of creating a care package for your customer. The goal is to be memorable and do the unexpected, and you will build a relationship instead of just making a sale.The sale has been made. The paperwork is done. But that doesn’t mean your work is done. In this week’s Tuesday Tip, Tom Jennings talks about the importance of creating a care package for your customer. The goal is to be memorable and do the unexpected, and you will build a relationship instead of just making a sale.

9.30.25 – Tuesday Tip, What’s Your Story?

When you’re trying to get your customers to buy into the flooring experience that you’re creating for them, Tom Jennings reminds us that it’s a positive descriptive story that will make the difference in the sale. Watch the latest in this week’s Tuesday Tip.

9.23.25 – Tuesday Tip, Let it Pass, Tom Jennings

Continually correcting a customer will not likely get them to change their opinions. In this week’s Tuesday Tip, Tom Jennings advises that sometimes it’s better to let it pass.