8.26.25, Tuesday Tip – Scheduling Professionally, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares why scheduling is one of the most critical things that we do.

8.19.25, Tuesday Tip – Stick to the Facts, Tom Jennings

In this week’s Tuesday Tips, Tom Jennings reminds us that the common trait observed in top-performing sales-people is that they are always eager to learn.

8.12.25, Tuesday Tip – Always Be Eager to Learn, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that it is important to always be eager to learn. This is the common trait observed in top-performing sales-people.

8.5.25, Tuesday Tip – Emphasizing Installation, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings focuses on emphasizing installation. Promoting superior installation is the future for local flooring dealers.  

7.29.25, Tuesday Tip – Managers Delegate and Guide, Tom Jennings

Managers should delegate and guide. In this week’s Tuesday Tip, Tom expresses his belief that managers should always convey an attitude of “what can I do to help you learn?”

7.22.25, Tuesday Tip – Exclusive Savings on Pharmacy and TeleHealth with Fill it Local CEO, Scott McKnight

Did you miss the Grow Event with Scott McKnight, CEO of Fill it Local, last week? Scott discussed the new WFCA Member Benefit, which provides our members with real healthcare savings at local, independent pharmacies. Save up to 80% on prescriptions at independent local pharmacies nationwide—no expiration, no fees, no credit cards required and access 24/7 telemedicine services for routine care at reduced rates. Catch up now and see how this program can benefit you!

7.15.25, Tuesday Tip – Asking the Obvious, Tom Jennings

In this week’s edition of Tuesday Tips, Tom Jennings reminds us to always remember to talk about WHAT the product does for the customer, not HOW it does it.

7.8.25, Tuesday Tip – Convincing Customers, Tom Jennings

When it comes to convincing customers, we can’t change people’s minds. Only the customer can change their own mind. It comes down to attitude in this week’s Tuesday Tip with Tom Jennings.

7.1.25, Tuesday Tip – Customers Who Move the Needle, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds you that customers really want to hear from customers. If you want to create an effective testimonial, ask the customer to tell a brief story of their purchase experience.

6.24.25, Tuesday Tip – Create a Care Package, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that the goal is to be memorable and do the unexpected.

6.17.25, Tuesday Tip – Being Upfront with Substrates

In this week’s Tuesday Tip, Tom Jennings discusses the importance of being upfront with substrates. Make sure that the customer understands that this work is being done for their benefit, not yours.

6.10.25, Tuesday Tip – It’s Who Knows You, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that sometimes success isn’t about who you know, but about who knows you.  Remember that our profession is who we are – not just what we do.