9.16.25 – Tuesday Tip, Make the Ending Magnificent, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings talks about the importance of making the ending magnificent. While the goal is obviously not to make mistakes at any juncture, it’s the final few minutes of a presentation that will be the most memorable to a customer. 

9.9.25 – Tuesday Tip, The Synergy Expo & Convention

Did you miss the recent GROW Event? In this week’s Tuesday Tip, catch up with Synergy Convention & Expo: Know Before You Go. Representatives from CFI, FCICA, FCITS, and FCB2B came together to talk about all the training, networking, entertainment, and education at the upcoming event in Nashville Sept. 16-18. Catch up and we will see you in Nashville.

9.2.25, Tuesday Tip – Show Buyers What is Possible

In this week’s Tuesday Tips, Tom Jennings shares his experience that a majority of flooring buyers are highly influenced by sellers who show them what is possible or how to solve a problem. 

8.26.25, Tuesday Tip – Scheduling Professionally, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares why scheduling is one of the most critical things that we do.

8.19.25, Tuesday Tip – Stick to the Facts, Tom Jennings

In this week’s Tuesday Tips, Tom Jennings reminds us that the common trait observed in top-performing sales-people is that they are always eager to learn.

8.12.25, Tuesday Tip – Always Be Eager to Learn, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that it is important to always be eager to learn. This is the common trait observed in top-performing sales-people.

8.5.25, Tuesday Tip – Emphasizing Installation, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings focuses on emphasizing installation. Promoting superior installation is the future for local flooring dealers.  

7.29.25, Tuesday Tip – Managers Delegate and Guide, Tom Jennings

Managers should delegate and guide. In this week’s Tuesday Tip, Tom expresses his belief that managers should always convey an attitude of “what can I do to help you learn?”

7.22.25, Tuesday Tip – Exclusive Savings on Pharmacy and TeleHealth with Fill it Local CEO, Scott McKnight

Did you miss the Grow Event with Scott McKnight, CEO of Fill it Local, last week? Scott discussed the new WFCA Member Benefit, which provides our members with real healthcare savings at local, independent pharmacies. Save up to 80% on prescriptions at independent local pharmacies nationwide—no expiration, no fees, no credit cards required and access 24/7 telemedicine services for routine care at reduced rates. Catch up now and see how this program can benefit you!

7.15.25, Tuesday Tip – Asking the Obvious, Tom Jennings

In this week’s edition of Tuesday Tips, Tom Jennings reminds us to always remember to talk about WHAT the product does for the customer, not HOW it does it.

7.8.25, Tuesday Tip – Convincing Customers, Tom Jennings

When it comes to convincing customers, we can’t change people’s minds. Only the customer can change their own mind. It comes down to attitude in this week’s Tuesday Tip with Tom Jennings.

7.1.25, Tuesday Tip – Customers Who Move the Needle, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds you that customers really want to hear from customers. If you want to create an effective testimonial, ask the customer to tell a brief story of their purchase experience.