Welcome to Tuesday Tips, a weekly series featuring valuable tips on sales, installation, legal, leadership, technology, and making your business more profitable.
Did you miss last week’s Grow Event with Beth Brown Sorrell, the Executive Director of FCITS? Beth gave a great overview of FCITS, upcoming training for retailers and sales people, and talked about how understanding inspectors can improve your business. In this week’s Tuesday Tip, we share that event.
Small successes add up. In this week’s Tuesday Tip, Tom Jennings reminds us of that and asks what small changes would enhance the buying experience for your customers, even if only by 1%?
In this week’s Tuesday Tip, Tom Jennings shares why explaining installation is so important. This is often an area where the customer doesn’t know what questions to ask and what the differences may be.
In this week’s Tuesday Tip, Tom Jennings reminds us that we know that when a potential customer appears we have passed their first cut of potential vendors.
On April 17th, Scott Humphrey, CEO of WFCA, hosted a special live Grow Event focused on the SEAL Leadership Development and Certification Program. Whether you’re a seasoned professional or just starting your leadership journey, the SEAL Leadership Development and Certification Program will equip you with the tools, inspiration, and community to thrive. If you missed this event, or are interested in improving leadership in your organization, this Tuesday Tip is for you. Catch up now!
In this week’s Tuesday Tip, Tom Jennings reminds us that as a result of the way we sell, we’ve changed the way the customer is conditioned to buy.
In this week’s Tuesday Tip, Tom Jennings talks about serving as a mentor, “For most of us, NOT giving your opinion is more difficult than you think.”
In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.
WFCA recently hosted a Grow Live Event with Ralph Falavinha, the new executive vice president of the CFI Division. In his first address to the flooring community, Ralph addressed some of the exciting changes coming to CFI spanning from organizational structure to how future trainings and certifications will be conducted. With a focus on increased efficiency and a drive to expand the footprint of CFI in the industry, Ralph shared his vision. Catch up now with this week’s Tuesday Tip.
In this week’s Tuesday Tips, Tom Jennings reminds us that when a sale is made, it’s time to celebrate. Not only did you make a sale, but the customer made a great purchase. Share in each other’s enthusiasm.
Tom Jennings reminds us that when you’re trying to get your customers to buy into the flooring experience that you’re creating for them, it’s a positive descriptive story that will make the difference. Check it out in this week’s Tuesday Tip.
Tom Jennings reminds us that objections are a great opportunity to learn more about your buyer’s disposition in this week’s Tuesday Tip.