Welcome to Tuesday Tips, a weekly series featuring valuable tips on sales, installation, legal, leadership, technology, and making your business more profitable.
Managers should delegate and guide. In this week’s Tuesday Tip, Tom expresses his belief that managers should always convey an attitude of “what can I do to help you learn?”
Did you miss the Grow Event with Scott McKnight, CEO of Fill it Local, last week? Scott discussed the new WFCA Member Benefit, which provides our members with real healthcare savings at local, independent pharmacies. Save up to 80% on prescriptions at independent local pharmacies nationwide—no expiration, no fees, no credit cards required and access 24/7 telemedicine services for routine care at reduced rates. Catch up now and see how this program can benefit you!
In this week’s edition of Tuesday Tips, Tom Jennings reminds us to always remember to talk about WHAT the product does for the customer, not HOW it does it.
When it comes to convincing customers, we can’t change people’s minds. Only the customer can change their own mind. It comes down to attitude in this week’s Tuesday Tip with Tom Jennings.
In this week’s Tuesday Tip, Tom Jennings reminds you that customers really want to hear from customers. If you want to create an effective testimonial, ask the customer to tell a brief story of their purchase experience.
In this week’s Tuesday Tip, Tom Jennings reminds us that the goal is to be memorable and do the unexpected.
In this week’s Tuesday Tip, Tom Jennings discusses the importance of being upfront with substrates. Make sure that the customer understands that this work is being done for their benefit, not yours.
In this week’s Tuesday Tip, Tom Jennings reminds us that sometimes success isn’t about who you know, but about who knows you. Remember that our profession is who we are – not just what we do.
There is a perfect floor for every place. In this week’s Tuesday Tip, Tom Jennings shares why it’s your job to help your client determine the correct product for the given space.
Hope and Trust – Two words that many of us use almost interchangeably are the words “Hope” and “Trust” in this week’s edition of Tuesday Tips featuring Tom Jennings.
Did you miss last week’s Grow Event with Beth Brown Sorrell, the Executive Director of FCITS? Beth gave a great overview of FCITS, upcoming training for retailers and sales people, and talked about how understanding inspectors can improve your business. In this week’s Tuesday Tip, we share that event.
Small successes add up. In this week’s Tuesday Tip, Tom Jennings reminds us of that and asks what small changes would enhance the buying experience for your customers, even if only by 1%?