Tuesday Tip, 10.22.24 – Time to Celebrate, Tom Jennings

Sometimes you need to celebrate. In this week’s Tuesday Tip, Tom Jennings reminds us that when a sale is made, it’s time. You made a sale, your customer made a great purchase and hopefully is a new customer for life. Share in each other’s enthusiasm.

Tuesday Tip, 10.8.24 – Help out with Helene, Scott Humphrey

In this week’s Tuesday Tip, Scott Humphrey shares a tip on how you can help with the aftermath of Hurricane Helene. This hurricane cut a swath through the south and southeast. And even as efforts to help continue, Hurricane Milton is on its heels. Donate what you can. Anything helps. Watch this week’s Tuesday Tip.

Donate to Hurricane Relief

Tuesday Tip 10.1.24 – SEAL Leadership Development and Certification, Scott Humphrey

In this week’s Tuesday Tip, Scott Humphrey discusses the SEAL (Seeking Excellence As Leaders) Leadership Development and Certification Program.  In collaboration with our distinguished partners at Lead Every Day, the SEAL program is specifically designed to equip you with the necessary skills, mindset, and certification to navigate today’s challenges and lead with unwavering integrity into the future. Register now. The next cohort begins November 4th.

Register for SEAL Now

Tuesday Tip 9.24.24 – Get to Know fcB2B, Lewis Davis

fcB2B can help you create efficiencies in your business. In this week’s Tuesday Tip, Lewis Davis, the Sr. Director of Technology & Research for the WFCA, introduces fcB2B and helps you connect your supplier to fcB2B to increase your efficiency (and your bottom line.) 

Tuesday Tip 9.17.24 – Be Ready for Hurricane Season, Stacy Eickhoff

Are you ready for Hurricane season? in this week’s Tuesday Tip, Stacy Eickhoff, Senior VP with Risk Strategies Company, shares five essential steps for preparing your business for hurricane season.

Tuesday Tip 9.10.24 – We All Need Encouragement, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that no matter what our level of experience or personality type, there seems to be one thing that we all need and appreciate: encouragement.

Tuesday Tip 9.3.24 – Helping Simplify the Issues, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that we don’t help our customers by continuing to address what in their minds are complex issues by inflicting more complexity on them.

Tuesday Tip 8.27.24 – Customers Who Move the Needle, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds you that customers really want to hear from customers. If you want to create an effective testimonial, ask the customer to tell a brief story of their purchase experience.

Tuesday Tip 8.20.24 – What’s Your Story, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that when you’re trying to get your customers to buy into the flooring experience that you’re creating for them, it’s a positive descriptive story that will make the difference.

Tuesday Tip 8.13.24 – Control Solves Problems, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that control solves problems. Doing things wrong in the service of urgency can end up costing all concerned more time, and often more money, in the big picture.

Tuesday Tip 8.6.24 – What’s Stupid Around Here?, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that the only way that you can be successful is to know your staff’s opinion on the impediments to making your business a better place to work or to do business with.

7.30.24 – Make the Ending Magnificent, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings says that when putting together a presentation, focus on making the ending magnificent. While the goal is obviously not to make mistakes at any juncture, it’s the final few minutes that will be the most memorable to a customer.