Tuesday Tip, 1.7.25 – When Apologizing Don’t Say Too Much, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings says that if you have to apologize, you should only apologize once. Any more than that and you turn it into a bigger mistake by putting a spotlight on it.

Tuesday Tip, 12.24.24 – Happy Holidays from the WFCA

For this week’s Tuesday Tip, we want you to have a happy holiday. However you celebrate, we wish you a happy holiday season and a prosperous new year. We appreciate your continued support. We would not be able to do the work we do without you. Thank you. Watch a Holiday message from our CEO, Scott Humphrey in this week’s Tuesday Tip.

Tuesday Tip, 12.17.24 – The Effective Use of Silence

Tom Jennings reminds us to slow things down in this week’s Tuesday Tip. One of the easiest and simplest techniques to productively respond when working with a customer is to slow things down and get used to working with silence.

Tuesday Tip, 12.10.24 – The Value of Referral, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us of the value of customer referrals. Providing yours customer with referrals and testimonials is an incredibly effective way to position yourself in a crowded field.

Tuesday Tip, 12.3.24 – Save on ADP with Savings4Members

Did you know that as a WFCA member you get exclusive discounts through Savings4Members? In this week’s Tuesday Tip, learn about savings with ADP from payroll to HR. It pays to be a member!

Learn More About Savings4Members

Tuesday Tip, 11.26.24 – Sales are About Relationship Building, Tom Jennings

Tom Jennings reminds us that that sales are about relationship building – not friendship building – in this week’s Tuesday Tip.

Tuesday Tip, 11.19.24 – Learn More About CHIPD

Looking for ways to add to your bottom line? Take advantage of the WFCA-exclusive partnership with CHIPD. In this week’s edition of Tuesday Tips, Josh Young showcases a quick way to add dollars by shaving fees and optimizing the efficiency of your credit card processing.

Learn More about CHIPD

Tuesday Tip, 11.12.24 – Don’t Act Smarter than a Fifth Grader, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings says “Don’t act smarter than a 5th Grader.” In today’s world, many people hate complexity when it comes to communicating.

Tuesday Tip, 10.29.24 – Industry Insights, Freida Staten

In this week’s Tuesday Tip, Freida Staten, VP of Marketing, Communications, and Membership for the World Floor Covering Association shares some Industry Insights, discussing the industry study conducted by National Association of REALTORS® Research Group: 2024 Home Buyer and Sellers Generational Trends Report. Download the complete report below.

Download the Report

Tuesday Tip, 10.22.24 – Time to Celebrate, Tom Jennings

Sometimes you need to celebrate. In this week’s Tuesday Tip, Tom Jennings reminds us that when a sale is made, it’s time. You made a sale, your customer made a great purchase and hopefully is a new customer for life. Share in each other’s enthusiasm.

Tuesday Tip, 10.8.24 – Help out with Helene, Scott Humphrey

In this week’s Tuesday Tip, Scott Humphrey shares a tip on how you can help with the aftermath of Hurricane Helene. This hurricane cut a swath through the south and southeast. And even as efforts to help continue, Hurricane Milton is on its heels. Donate what you can. Anything helps. Watch this week’s Tuesday Tip.

Donate to Hurricane Relief

Tuesday Tip 10.1.24 – SEAL Leadership Development and Certification, Scott Humphrey

In this week’s Tuesday Tip, Scott Humphrey discusses the SEAL (Seeking Excellence As Leaders) Leadership Development and Certification Program.  In collaboration with our distinguished partners at Lead Every Day, the SEAL program is specifically designed to equip you with the necessary skills, mindset, and certification to navigate today’s challenges and lead with unwavering integrity into the future. Register now. The next cohort begins November 4th.

Register for SEAL Now