8.8.23, Asking the Obvious, Tom Jennings

In this week’s edition of Tuesday Tips featuring Tom Jennings, Tom reminds us to always remember to talk about WHAT the product does for the customer, not HOW it does it.

8.1.23 – CHIPD, Josh Young

Looking for ways to add to your bottom line? Take advantage of the WFCA-exclusive partnership with CHIPD. In this week’s edition of Tuesday Tips, Josh Young showcases a quick way to add dollars by shaving fees and optimizing the efficiency of your credit card processing.

7.25.23 – Learn the Ingredients, Tom Jennings

In this week’s edition of Tuesday Tips featuring Tom Jennings, Tom reminds us that showing your concern for the customer’s well-being will be the tie-breaker in many purchasing decisions.

7.18.23 – Non EDI Product Catalog, Lewis Davis

Are you a manufacturer or distributor that wants to share the power of the fcB2B catalog with your customers quickly and simply, without EDI?  In this week’s edition of Tuesday Tips, Lewis Davis introduces a simple spreadsheet-based format product catalog with the same functionality as regular fcB2B that can be imported into your customer’s software, giving them the level of automation and support they are looking for.

7.11.23 – Celebrate the Small Steps, Tom Jennings

In this week’s edition of Tuesday Tips featuring Tom Jennings, Tom reminds us to celebrate the small steps. When novices do something approximately correct – encourage them!

7.4.23 – Distinguishing Touches, Tom Jennings

A few distinguishing touches serve as their “signature” on the masterpiece that they have assisted the customer in creating in this week’s edition of Tuesday Tips featuring Tom Jennings.

6.27.23 – Hope and Trust, Tom Jennings

Two words that many of us use almost interchangeably are the words “Hope” and “Trust” in this week’s edition of Tuesday Tips featuring Tom Jennings.

6.20.23 – Keep a Positive Tone, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that salespeople have the ability to control the customer’s mood and reaction.

6.13.23 – Made in the USA, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings talks about Made in the USA products and why your sales team should make an effort to learn where your vendors are located and where your products are manufactured.

6.6.23 – Managers Delegate and Guide, Tom Jennings

In this week’s Tuesday Tip, Tom expresses his belief that managers should delegate and guide. They should always convey an attitude of “what can I do to help you learn? 

5.30.23 – Where is Cash Hiding, Steve Abernathy

Don’t let your cash go into hiding. In this week’s Tuesday Tip, Steve Abernathy, CFO of the WFCA, talks about the Bottom Line and helps you find three areas of your business where cash may be hiding.

5.23.23 – Educated Yet Unproductive, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.