7.11.23 – Celebrate the Small Steps, Tom Jennings

In this week’s edition of Tuesday Tips featuring Tom Jennings, Tom reminds us to celebrate the small steps. When novices do something approximately correct – encourage them!

7.4.23 – Distinguishing Touches, Tom Jennings

A few distinguishing touches serve as their “signature” on the masterpiece that they have assisted the customer in creating in this week’s edition of Tuesday Tips featuring Tom Jennings.

6.27.23 – Hope and Trust, Tom Jennings

Two words that many of us use almost interchangeably are the words “Hope” and “Trust” in this week’s edition of Tuesday Tips featuring Tom Jennings.

6.20.23 – Keep a Positive Tone, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that salespeople have the ability to control the customer’s mood and reaction.

6.13.23 – Made in the USA, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings talks about Made in the USA products and why your sales team should make an effort to learn where your vendors are located and where your products are manufactured.

6.6.23 – Managers Delegate and Guide, Tom Jennings

In this week’s Tuesday Tip, Tom expresses his belief that managers should delegate and guide. They should always convey an attitude of “what can I do to help you learn? 

5.30.23 – Where is Cash Hiding, Steve Abernathy

Don’t let your cash go into hiding. In this week’s Tuesday Tip, Steve Abernathy, CFO of the WFCA, talks about the Bottom Line and helps you find three areas of your business where cash may be hiding.

5.23.23 – Educated Yet Unproductive, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.

5.16.23 – Connect with fcB2B, Lewis Davis

Are you curious about fcB2B? In this week’s Tuesday Tip, Lewis Davis, the Sr. Director of Technology & Research for the WFCA, introduces fcB2B and helps you connect your supplier to fcB2B to increase your efficiency (and your bottom line.)

5.9.23- Explaining Installation

In this week’s Tuesday Tip, Tom Jennings shares why explaining installation is so important. This is often an area where the customer doesn’t know what questions to ask and what the differences may be.

5.2.23 – Scheduling Professionally, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares why scheduling is one of the most critical things that we do.

4.25.23 – A Floor for Every Place, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings shares why it’s your job to determine the correct product for the given space.