2.13.24 – Are you curious about fcB2B?, Lewis Davis

Are you curious about fcB2B? In this week’s Tuesday Tip, Lewis Davis, the Sr. Director of Technology & Research for the WFCA, introduces fcB2B and helps you connect your supplier to fcB2B to increase your efficiency (and your bottom line.)

2.6.24 – Managing the Customer’s Exit, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings talks about the fact that a great many dealers fail to spend a like amount of time on the exit portion of the sale.

1.30.24 – The Effective Use of Silence, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings says one of the easiest and simplest techniques to boost your ability to productively respond when working with a customer is to slow things down and get used to working with silence.

1.23.24 – Navigating a Claim, Jeff King

The most important thing to remember: document everything. Jeff King talks you through navigating a claim in this week’s Tuesday Tip.

1.9.24 – Be Your Best Self, Tom Jennings

Always be your best self. In this week’s Tuesday Tip, Tom reminds us that as a manager, one of the hardest management skills is learning to take care of yourself first.

1.2.24 – Five Critical Steps for Cyber Security, Stacy Eickhoff

It’s 2024 and one of the biggest risks businesses face today is a cyber attack. Stacy Eickhoff, Senior VP with Risk Strategies Company, shares five essential steps for establishing cyber security and ensuring you are prepared in this week’s Tuesday Tips.

12.26.23 – Whats your Story?, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that when you’re trying to get your customers to buy into the flooring experience that you’re creating for them, it’s a positive descriptive story that will make the difference.

12.19.23 – Objections are a Sign of Engagement, Tom Jennings

Objections are a great opportunity to learn more about your buyer’s disposition.

In this week’s Tuesday Tip, Tom Jennings reminds us that objections are a great opportunity to learn more about your buyer’s disposition.

12.12.23 – Don’t Act Smarter than a Fifth Grader

In this week’s Tuesday Tip, Tom Jennings says “Don’t act smarter than a 5th Grader.” In today’s world, many people hate complexity when it comes to communicating.

12.5.23 – Focus on What You Do Have, Tom Jennings

In this week’s Tuesday Tip, Tom Jennings reminds us that beginning each morning with an attitude of gratitude will help set the tone of your day.

11.28.23 – Stick to the Facts, Tom Jennings

In this week’s Tuesday Tips, Tom Jennings reminds us that the common trait observed in top-performing sales-people is that they are always eager to learn.

11.21.23 – Bottom Line, Build a Budget, Steve Abernathy

In this week’s Tuesday Tip, Steve Abernathy, COO of the WFCA, walks through the simple steps of building and using a budget. Creating a budget and utilizing it to benchmark your business is a great way to help your business be more efficient.