Tuesday Tips

In this week’s edition of Tuesday Tips featuring Tom Jennings, Tom reminds us that showing your concern for the customer’s well-being will be the tie-breaker in many purchasing decisions.

Are you a manufacturer or distributor that wants to share the power of the fcB2B catalog with your customers quickly and simply, without EDI?  In this week’s edition of Tuesday Tips, Lewis Davis introduces a simple spreadsheet-based format product catalog with the same functionality as regular fcB2B that can be imported into your customer’s software, giving them the level of automation and support they are looking for.

In this week’s edition of Tuesday Tips featuring Tom Jennings, Tom reminds us to celebrate the small steps. When novices do something approximately correct – encourage them!

A few distinguishing touches serve as their “signature” on the masterpiece that they have assisted the customer in creating in this week’s edition of Tuesday Tips featuring Tom Jennings.

Two words that many of us use almost interchangeably are the words “Hope” and “Trust” in this week’s edition of Tuesday Tips featuring Tom Jennings.

In this week’s Tuesday Tip, Tom Jennings reminds us that salespeople have the ability to control the customer’s mood and reaction.

In this week’s Tuesday Tip, Tom Jennings talks about Made in the USA products and why your sales team should make an effort to learn where your vendors are located and where your products are manufactured.

In this week’s Tuesday Tip, Tom expresses his belief that managers should delegate and guide. They should always convey an attitude of “what can I do to help you learn? 

Don’t let your cash go into hiding. In this week’s Tuesday Tip, Steve Abernathy, CFO of the WFCA, talks about the Bottom Line and helps you find three areas of your business where cash may be hiding.

In this week’s Tuesday Tip, Tom Jennings shares the thought that more education doesn’t always make someone more productive. Just because they have the knowledge, that alone is not enough to make them effective.

Are you curious about fcB2B? In this week’s Tuesday Tip, Lewis Davis, the Sr. Director of Technology & Research for the WFCA, introduces fcB2B and helps you connect your supplier to fcB2B to increase your efficiency (and your bottom line.)

In this week’s Tuesday Tip, Tom Jennings shares why explaining installation is so important. This is often an area where the customer doesn’t know what questions to ask and what the differences may be.