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Bbb Inquiries: A List You Don’t Want To Be On
The flooring industry has long been viewed somewhat suspiciously by the buying public. Frankly, I believe this dubious viewpoint has been deserved. I served on the Northeast Kansas Better Business Bureau board of directors for many years and each year we were provided with a list of more than 200 business categories ranked by the…
Tom’s Tips – The Danger Of Hiring In Your Own Image
They say that champions don’t do 1 thing 100% better…. They do 100 things 1% better than their competition. In the first of this 1 minute video series, Tom asks you to take an objective look at your firm’s sales staff. Click here to watch…
How Long Should I Keep Employment Applications
What do you do with employment applications for candidates that you did not hire? Do you put them in a files or throw then out? The anti-discrimination laws may require you to keep for at least a year these applications, along with resumes, interview notes, drug screens, employment tests, reference checks, and background or credit…
That Was Then… This Is Now!
One great benefit of being in the training field is that I come in contact with many successful business owners and managers. Some of their stories are truly remarkable. To reach the levels of both sales volume and longevity that their firms have attained, they have obviously done a great deal of things well in…
First You Must Believe
One of the greatest opportunities, and challenges, that a sales manager has is that he or she possesses the power of influence over what is selling well on the showroom floor. What is amazing to me is that most managers do not seem to realize this. They too often forget who their primary customer is….
Be A Believer!
Many feel that to be an effective speaker, or salesperson, that you must use big words in order to make a big impression. I disagree. I believe that the most powerful words we can choose are only one or two syllables long. It is the little nuances in the words and phrases we choose to…