Tom’s Tips – How Ready Are You To Make A Sale?
In the second installment of this 1 minute video series, Tom asks how ready you are to make a sale “right now”.
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Differentiation
For a country boy from Chatsworth. GA, that is a big word. Heck, that is a big word no matter where you are from! After spending the week at one of the largest flooring shows in the world, I can tell you that the only thing bigger than the word itself, may be the challenge…
“The Wow Factor!”
Frequent readers know that I am constantly stating that we learn our best marketing lessons when we look outside our own industry. I was reminded of this again this week when reading of the passing of Allen Bernstein, former CEO of Morton’s Steakhouse. He was the chief architect of their expansion from one Chicago location…
Most OSHA Actions Against Retailers Originate with a Complaint from a Worker
According to a recent report, most workplace safety investigations by the Occupational Safety and Health Administration against retailers are initiated by employee complaints rather than workplace accidents. The report also indicates that California and Pennsylvania are among the top states where inspections and citations occur. The November/December 2014 issue of Premier Flooring Retailer included an…
Can You Prove It?
Much has been written and said regarding the so-called disadvantages that the local merchant faces in our new economy. On-line shopping, big box retailers, category killers – all common terms barely existing in our business lexicon not that many years ago. While it is true that these forms of retailing have minimized some familiar merchandising…
Beyond The Big Two
At the recently held Surfaces show in Las Vegas, neither Shaw nor Mohawk had a significant presence on the showroom floor. No big news there, as they have not participated for several years. While their collective market share is significant, I came away with the impression of both how large and varied our industry is…
The Department Of Labor Just Eliminated Most Independent Contractors
On July 15, 2015, the Wage and Hour Division of the Department of Labor (DOL) issued what will be effectively a new standard of who qualifies as an independent contractor that will likely limit significantly the number of workers that meet the criteria. While claiming this was just an “interpretation” of the current standard and…