In the third installment of this 1 minute video series, Tom describes the lessons learned with the loss of a sale.
On this week’s Leadership Live, Scott continues “The Lead Story,” Scott shares the secret to working with people who see the world differently from you…
“When you get tied up with any big company, it has the tendency to change your perspective. Getting involved with Ford was kind of’ like asking a big gorilla to dance. You start off leading, but before very long you’re being swung all over the floor, and pretty soon you lose sight of the fact…
When presenting unique design ideas to your customer, always remember the saying “the whole is worth more than the sum of its parts”. Too often I hear a shortsighted salesperson say something to the effect of, “I don’t make enough commission on a few feet of ceramic listellos to merit the time spent”. Or, “I…
As many of you have read, immigration agents recently raided nearly 100 7-Eleven Stores with the intent to “send a strong message to U.S. businesses that hire and employ an illegal work force … [that they] will be held accountable.” In other words, immigration inspections and raids are on the rise targeting both large and small…
Life happens… I was recently shocked to hear of the passing of a dear friend from my High School Class. I moved my freshman year of high school – not the easiest time to transition. Peer groups were already established, and I was the new kid in town. Mike Rampy became one of my closest…
Hartville, Ohio is home to America’s largest independent home center at 305,000 sq. ft. In the middle of Hartville Hardware sits a 1,850 sq. ft. “American House” – which was featured in the March 2013 issue of Home Channel News magazine – that is constructed entirely of “Made in the USA” products. Every product, from…