Not A Total Loss
In the third installment of this 1 minute video series, Tom describes the lessons learned with the loss of a sale.
In the third installment of this 1 minute video series, Tom describes the lessons learned with the loss of a sale.
When you have brought a newly hired employee on board, it is important to remember that training and induction are not the same thing. A good induction helps individuals understand the company and its culture. It defines the expectations for the person and the role that they will be filling. Most businesses do an acceptable…
One thing that I’ve learned over time is that it’s important to take a minute and celebrate a win before you move on to the next item on your to-do list. I was reminded of this point recently when reading an article on NASCAR’s Hendricks Racing Team. For those who may not know, this is…
In the ninth installment of this 1 minute video series, Tom discusses advertising CLICK HERE TO WATCH
Lowes recently paid $2.2 million to settled a class action lawsuit by job applicants who claimed the information contained in background checks run by the retailer violated the Fair Credit Reporting Act. Similarly, a class action was recently filed in California federal court against Robert Half International Inc. by an Ohio man who accuses the…
We have again reached the time of year when distractions become more commonplace. If one is not disciplined, it’s easy to spend all day at the workplace, yet accomplish very little. Even though December is not traditionally a booming month for flooring sales, important tasks still remain to be accomplished. In my experience, one of…
One of the greatest mistakes leaders make is focusing on their own performance over that of their people. There is no doubt that all leaders need to seek continual improvement, but in order to improve your business, self-improvement is not your best route. Instead, focus on improving those around you. Create an atmosphere that allows…