Give Your Message Time To Be Heard

As I write this, I am currently representing the WFCA at the CFI Annual Convention in Nashville, Tennessee. My question of flooring dealers and installers everywhere is: why don’t I see you here? You don’t know what you are missing! Those in attendance include experts from the installation, sundry and manufacturing communities. What I have…

Spring is the time of year when sports pages are full of news pertaining to roster moves. Baseball teams are finishing up spring training, while deciding which twenty-five players to place on their opening day roster. NFL teams are pursuing both free agency and the upcoming college draft. All teams are seeking players who are…

In the eighth installment of this 1 minute video series, Tom discusses promoting the made in the USA label CLICK HERE TO WATCH

The reality in most flooring stores is that the sales manager was likely one of the firm’s top producing salespeople who got promoted. While I believe this often to be a mistake, as coaching a game properly requires an entirely different skill set than playing a game well, it’s a fact just the same. Many…

When you have brought a newly hired employee on board, it is important to remember that training and induction are not the same thing. A good induction helps individuals understand the company and its culture. It defines the expectations for the person and the role that they will be filling.  Most businesses do an acceptable…