Make A Friend And A Sale
In the tenth installment of this 1 minute video series, Tom discusses making a friend…and a sale.
In the tenth installment of this 1 minute video series, Tom discusses making a friend…and a sale.
A frequent sore spot between sales staff and sales management is caused by management’s desire for higher gross profits, and the sales rep’s wish for the ability to reduce prices to meet the competition. Basically, many employees think that owners are making a fortune, and that they have many perks that others in the company…
Fourteen states have announced they will be raising their minimum wages the first of the year. Alaska: $8.75 to $9.75 Arkansas: $7.50 to $8.00 California: $9.00 to $10.00 Colorado: $8.23 to $8.31 Connecticut: $9.15 to $9.60 Hawaii: $7.75 to $8.50 Massachusetts: $9.00 to $10.00 Michigan: $8.15 to $8.50 Nebraska: $8.00 to $9.00 New York: $8.75 to $9.00 (effective New Year’s Eve) Rhode Island: $9.00 to $9.60…
According to a recent report, most workplace safety investigations by the Occupational Safety and Health Administration against retailers are initiated by employee complaints rather than workplace accidents. The report also indicates that California and Pennsylvania are among the top states where inspections and citations occur. The November/December 2014 issue of Premier Flooring Retailer included an…
One thing that I’ve learned over time is that it’s important to take a minute and celebrate a win before you move on to the next item on your to-do list. I was reminded of this point recently when reading an article on NASCAR’s Hendricks Racing Team. For those who may not know, this is…
The #MeToo movement brought the issue of sexual harassment to the forefront. While claims of sexual harassment in the workplace are not new, the focus on this issue increases employers’ potential risk for complaints and related liabilities. In response, many states have enacted new laws meant to combat workplace harassment. Several states have imposed a…
I just finished a great book called The Sender by Kevin Elko and Bill Beausay. It is based on a real life scenario where a person was diagnosed with cancer and had to undergo multiple rounds of Chemo. During these 90 days of treatments, someone who identified themselves only as “The Sender”, wrote a letter…