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It Has To Be You
We have again reached the time of year when distractions become more commonplace. If one is not disciplined, it’s easy to spend all day at the workplace, yet accomplish very little. Even though December is not traditionally a booming month for flooring sales, important tasks still remain to be accomplished. In my experience, one of…
Show What You Know
One of the common mistakes that managers make is assuming that their staff members know more than they actually do. Never presume since “we covered that during orientation” or “it’s in the employee handbook” that any given message was fully understood and absorbed by your personnel. The tendency is to barrage new staff with information…
Mike’s Rules for Soccer
Life happens… I was recently shocked to hear of the passing of a dear friend from my High School Class. I moved my freshman year of high school – not the easiest time to transition. Peer groups were already established, and I was the new kid in town. Mike Rampy became one of my closest…
Always The Act – Never The Actor
Even if you’re an experienced sales manager, it’s likely you may find it difficult to advise other people about areas in which improvement is needed. Praising a good performance is easy; everyone likes to receive a compliment. Both parties are smiling and, for the moment at least, life is good. But what do you do…
Don’t Give Away The Recipe
In the sixth installment of this 1 minute video series, Tom discusses selling installation. CLICK HERE TO WATCH
Are You Ready for the New Laws Requiring Sexual Harassment Training?
The #MeToo movement brought the issue of sexual harassment to the forefront. While claims of sexual harassment in the workplace are not new, the focus on this issue increases employers’ potential risk for complaints and related liabilities. In response, many states have enacted new laws meant to combat workplace harassment. Several states have imposed a…