Not A Total Loss

Doesn’t it drive you mad when terrific, yet underperforming, sales people can’t seem to be focused on their jobs for even an entire day? You know the type. They always have to take their car to be serviced, bring their pets to the vet, meet a contractor, go to the dentist, etc. They never want…

In sports, we hear the term “home field advantage”. When we are visiting a customer’s home or office to measure and estimate, think of the customer as having the home field advantage. You will often find a very different person than the one you met initially in your store. They now have their comfortable shoes…

In the second installment of this 1 minute video series, Tom asks how ready you are to make a sale “right now”. Click here to watch…

“How are you doing?” We hear this question multiple times daily and likely respond with a “Fine, how are you?” This interaction happens so often that we don’t even wait to hear the response. It has become simply the polite thing to say. Now that may work fine in your personal life, where politeness is…

“When you get tied up with any big company, it has the tendency to change your perspective. Getting involved with Ford was kind of’ like asking a big gorilla to dance. You start off leading, but before very long you’re being swung all over the floor, and pretty soon you lose sight of the fact…

In the seventh installment of this 1 minute video series, Tom discusses distinguishing touches. CLICK HERE TO WATCH