The DASH doesn’t simply apply to your life. Your business, community, organization, etc… will also have a DASH. On this week’s Leadership Live, hear how even the Olympics understands that our actions must change to change our story, because our story is the foundation of our DASH…
In Part 1 of our series on multigenerational workplaces, we highlighted the unprecedented reality of five generations coexisting in today’s workforce and their unique characteristics. In Part 2, we’ll unravel the shared desires and expectations that transcend age barriers. From Traditionalists to Generation Z, it turns out that amidst the differences, there are striking similarities
In the 2022 TISE Edition of the Premier Flooring Retailer magazine, Scott Humphrey challenged us to consider and apply three words to our year – Reset, Reconnect, and Renew. There’s another word that I’d like you to consider – Reimagine. The pandemic has undoubtedly had a profound impact on people and businesses, with many now considering what they
Whether installing or fixing a hardwood floor, a subfloor or molding, whether making minor repairs, or attaching shoe molding, a nail gun is likely to be used. Do you require your installers to wear eye protection every time a nail gun is used? As a company in Alabama found out, it can be costly to…
Does your store offer discounted prices or sales claiming the price is “marked down” from the normal price? Do you advertise items are on sale at a percentage of the regular or standard price? Do you actually sell the items at the “normal” price? If not, you may face liability for deceptive pricing. That is…
As many of you have read, immigration agents recently raided nearly 100 7-Eleven Stores with the intent to “send a strong message to U.S. businesses that hire and employ an illegal work force … [that they] will be held accountable.” In other words, immigration inspections and raids are on the rise targeting both large and small…
According to the White House, federal agencies have withdrawn, made inactive, or delayed 1,579 planned regulatory actions since President Trump took office. While almost a third of these deregulatory actions were begun under prior Presidents and some will have little impact on businesses, the President and Congress has succeeded in undoing some major rules. The…
For a country boy from Chatsworth. GA, that is a big word. Heck, that is a big word no matter where you are from! After spending the week at one of the largest flooring shows in the world, I can tell you that the only thing bigger than the word itself, may be the challenge…
Each time that I enter TISE on opening day, I find myself standing in the display hall for a moment to let some of the beauty soak in. As I reflect, it becomes clear to me that this is a feeling that far too few retailers in our business seem to understand. I ask myself…
As flooring retailers continue the seemingly never-ending task of replacing and upgrading their sales personnel, there will constantly be new hires to blend into our staffs. My experience tells me that many managers put considerable time and resources into the recruitment process. Understandable. What I don’t understand is why when new staff members come on…
You are likely familiar with the inspirational story of Roger Bannister, the first man to break the four minute barrier for running a mile. For those who may not be as familiar, the feat was considered impossible prior to 1954, when Bannister accomplished the goal in 3:59.4. Many medical experts were confident that a runner’s…
Success is often elusive. Many say they want it, but few ever feel that they achieve it. To simply pursue success is often an exercise in futility. The goal is too broad to understand the effort and resources required to attain it. Though I don’t have a magic pill to guarantee your success, I am…
You have interviewed a number of candidates for a job at your store and want to offer one of them a position. To ensure that you offer a salary that will be attractive to the applicant, you ask, “What are you making at your current job?” Or maybe you ask for the applicant’s salary history…
As I write this, I have spent the past month attending several industry conventions, trade shows and related meetings. The common question asked of me at all of these gatherings has been, “What are you doing to fix our installation problem? Are you training new blood for our industry?” My response has typically been, “Let…
Over a year ago, in an issue of the Professional Flooring Dealer, we advised that the Americans with Disabilities Act (ADA does not just impact a dealer’s physical facilities, such as the need for wheelchair ramps, and enough room between aisles to allow customers to pass, but may also impact your company’s website. “Does My…