Shifting Floors: How Gen Z Is Redefining Store Culture

Shifting Floors: How Gen Z Is Redefining Store Culture

Gen Z is entering the workforce with a different set of expectations—shaped by growing up in a digital world and coming of age during global uncertainty. They prioritize flexibility, learning, and values alignment in ways that may feel unfamiliar, but offer new opportunities for business growth. As TED speaker Amanda Schneider explains, Gen Z isn’t…

The Power of Words: Elevate Your Team, Elevate Your Business

The Power of Words: Elevate Your Team, Elevate Your Business

IIn January, many of you embraced the challenge of choosing a guiding word that resonated with you. That single word set a clear tone for shaping your business and personal journeys throughout 2025—steering decisions, focusing actions, and inspiring your company’s culture. Today, we’re taking that idea a step further by exploring how the everyday language…

A Look Back and Ahead: The Power of “One Word” for 2025

A Look Back and Ahead: The Power of “One Word” for 2025

In January 2024, I wrote about the importance of choosing a word that would guide and inspire you in your business and personal life. It’s fascinating to see how the power of a single word can shape a year, and it’s interesting to reflect on how it played out in 2024 for you. I’d like…

Leadership Live 8.23.24

Leadership Live 8.23.24

The DASH doesn’t simply apply to your life. Your business, community, organization, etc… will also have a DASH. On this week’s Leadership Live, hear how even the Olympics understands that our actions must change to change our story, because our story is the foundation of our DASH…

Company Culture Assessment

Company Culture Assessment

Having a clearly defined and positive company culture can help you attract competitive candidates, streamline processes, reduce employee turnover, and boost overall productivity. But how do you know that your culture needs to improve unless you understand its current state? So, where to begin? A good starting point is a company culture survey. While a…

Staying Power of Family Businesses

Staying Power of Family Businesses

Family businesses are known for their strong, distinctive cultures — cultures that are often heavily influenced by the founder’s vision, style, and values and carefully maintained throughout the generations. These cultures bind employees to a common cause and foster loyal and stable workforces. A strong culture can be a significant competitive advantage for a family…

Customer Expectations in Today’s Demanding World

Customer Expectations in Today’s Demanding World

Customer expectations are defined by how your customers believe each interaction with your company should go. This holds true for any part of the customer journey, from how long they wait to what channels they can use to communicate. Customers want (and expect!) the absolute best, and if you do not give it to them,…

Navigating the Multigenerational Workplace (Part 2)

Navigating the Multigenerational Workplace (Part 2)

In Part 1 of our series on multigenerational workplaces, we highlighted the unprecedented reality of five generations coexisting in today’s workforce and their unique characteristics. In Part 2, we’ll unravel the shared desires and expectations that transcend age barriers. From Traditionalists to Generation Z, it turns out that amidst the differences, there are striking similarities…

Navigating the Multigenerational Workplace (Part 1)

Navigating the Multigenerational Workplace (Part 1)

This is the first installment of our two-part series on Navigating the Multigenerational Workplace. We’ll explore the characteristics of each generation, highlight their similarities and differences, and guidance for employers on how to support and leverage the unique strengths of each generation in the workplace. Next month, we’ll bring you the second part of this series, where…

Leadership Live 8.9.24

Leadership Live 8.9.24

This week in Leadership Live, Scott Humphrey discusses how your DASH is not simply defined by your successes, but by the journey that takes you there. Tune in to hear the amazing story of Abebe Bikila and how his dash was impacted by his participation in the Olympics…

Leadership Live 3.22.24

Leadership Live 3.22.24

On this week’s Leadership Live, Scott continues the Dash by asking, what is your “4 Minute Mile?,” and what can we learn from those who have burst through that barrier to redefine their dash?

Leadership Live 9.22.23

Leadership Live 9.22.23

This week on The Lead Story, Scott shares a story that recently impacted him and he challenges you to think about the life you are living…on this week’s Leadership Live.