In the ninth installment of this 1 minute video series, Tom discusses advertising
The flooring industry has long been viewed somewhat suspiciously by the buying public. Frankly, I believe this dubious viewpoint has been deserved. I served on the Northeast Kansas Better Business Bureau board of directors for many years and each year we were provided with a list of more than 200 business categories ranked by the…
In the fourth installment of this 1 minute video series, Tom describes the importance of keeping your best sellers looking like your best sellers. CLICK HERE TO WATCH
With the stroke of a pen in July 2015, former Secretary of Labor Tom Perez issued an “Interpretation” of the test to determine if an individual is an employee or an independent contractor under the Fair Labor Standards Act (FLSA). The new interpretation determined that “most workers are employees.” Under this interpretation, independent flooring installers…
For years we have believed that the written word typically takes priority over the spoken word. It was presumed that published information had been subjected to some form of review and editing process. I am beginning to doubt the validity of this premise today. Blogs, social media postings, etc. are being made available to us…
The DASH doesn’t simply apply to your life. Your business, community, organization, etc… will also have a DASH. On this week’s Leadership Live, hear how even the Olympics understands that our actions must change to change our story, because our story is the foundation of our DASH…
While there are clearly two schools of thought as to whether flooring retailers should allow samples to be checked out by a potential customer, the reality is that most stores still allow their samples to leave their showrooms unattended. As a consequence, the samples in many showrooms that I observe have something less than a…