In the ninth installment of this 1 minute video series, Tom discusses advertising
In this blog, I continue to share about encounters that have influenced me… Mrs. Douglas—I would love to tell you her first name, but I was so intimidated by her that I never asked. Mrs. Douglas was my English literature teacher in high school. To this day, I still consider her the most difficult teacher…
You cannot listen to any successful coach motivating his team for long without hearing the phrase “just do your own jobs!” This is a deceptively simple statement that can have nearly universal impact and benefits. In sports, what the coach is saying is simply that when everyone on the team does what is expected of…
Spring is the time of year when sports pages are full of news pertaining to roster moves. Baseball teams are finishing up spring training, while deciding which twenty-five players to place on their opening day roster. NFL teams are pursuing both free agency and the upcoming college draft. All teams are seeking players who are…
Providing outstanding customer service is the lifeblood of any successful business. Ultimately it doesn’t matter how many promotions that you offer or prices that you discount. Unless you are successful getting the majority of first time buyers to return to your store, your business won’t be profitable for long. Since it costs significantly more to…
Recently I was in a self-checkout lane at a Kroger’s store while an attendant literally stood and watched me. The signage above the machines stated “for your convenience”. What am I missing here? It’s more convenient for me to be observed than it is to be assisted? Since when? The only way that a scanning…
This week in Leadership Live, Scott Humphrey discusses how your DASH is not simply defined by your successes, but by the journey that takes you there. Tune in to hear the amazing story of Abebe Bikila and how his dash was impacted by his participation in the Olympics…