Welcome to Tuesday Tips, a weekly series featuring valuable tips on sales, installation, legal, leadership, technology, and making your business more profitable.
5.9.23- Explaining Installation
In this week’s Tuesday Tip, Tom Jennings shares why explaining installation is so important. This is often an area where the customer doesn’t know what questions to ask and what the differences may be.
5.2.23 - Scheduling Professionally, Tom Jennings
In this week’s Tuesday Tip, Tom Jennings shares why scheduling is one of the most critical things that we do.
4.25.23 – A Floor for Every Place, Tom Jennings
In this week’s Tuesday Tip, Tom Jennings shares why it’s your job to determine the correct product for the given space.
4.18.23 – Emphasizing Installation, Tom Jennings
In this week’s Tuesday Tip, Tom Jennings focuses on emphasizing installation. Promoting superior installation is the future for local flooring dealers.
4.11.23 – Being Upfront with Substrates, Tom Jennings
In this week’s Tuesday Tip, Tom Jennings discusses the importance of being upfront with substrates. Make sure that the customer understands that this work is being done for their benefit, not yours.
4.4.23 – Be Memorable for the Customer, Tom Jennings
In this week’s Tuesday Tip, Tom Jennings reminds us to always be memorable to the customer. They understand that a display of samples is no more fashion than a box of crayons is artwork.
3.28.23 - Tell Me What You Have Seen, Tom Jennings
Tom Jennings reminds us that we know that when a potential customer appears we have passed their first cut of potential.
3.21.23 - Create a Care Package, Tom Jennings
Tom Jennings reminds us that the goal is to be memorable and do the unexpected
3.14.23 - Purchase Discounts, Steve Abernathy
Steve Abernathy, COO of the WFCA, walks through purchase discounts, an often overlooked way to add to your, “Bottom Line.”
3.7.23 - It's About Who Knows You, Tom Jennings
Tom Jennings reminds us to remember that our profession is who we are – not just what we do.
2.28.23 - Build a Budget, Steve Abernathy
Creating a budget and utilizing it to benchmark your business is a great way to help your business be more efficient. In this week’s Tuesday Tip, Steve Abernathy, CFO of the WFCA, walks through the simple steps of building and using a budget in another episode of, “The Bottom Line.”
2.21.23 - It's Time to Celebrate, Tom Jennings
Tom Jennings reminds us that when a sale is made, it’s time to celebrate. Not only did you make a sale, but the customer made a great purchase. Share in each other’s enthusiasm.
2.14.23 - Connect fcB2B, Lewis Davis
Are you curious about fcB2B? In this week’s Tuesday Tip, Lewis Davis, the Sr. Director of Technology & Research for the WFCA, introduces fcB2B and helps you connect your supplier to fcB2B to increase your efficiency (and your bottom line.)
2.7.23 - Bottom Line, Hidden Cash, Steve Abernathy
Don’t let your cash go into hiding. In this week’s Tuesday Tip, Steve Abernathy, CFO of the WFCA, introduces the Bottom Line and helps you find three areas of your business where cash may be hiding.
