Sales and Business Management Training
The Sales & Business Management Subscription includes access to modules focused on business financials, merchandising, organizational and sales management, selling techniques, customer relations, and process improvement. Please contact the WFCA at jyoung@wfca.org or call 706.217.1183 x 112
Sales and Management Course Curriculum - Below are the subject overviews for the course curriculum. Please click learn more below to get more detail.
- Products and their appllications
- Sales associates
- Selling more than the floor
- Management - financials
- Management - merchandising
- Management - organizational
Below are some examples of courses included in the WFCA University Online.
Financials - Calculating Breakeven
During this session you will learn the importance of and the necessary steps to calculating a sales breakeven for your company, with one special twist. You will also learn how much you need to generate in additional sales to cover your cash needs.
Financials-Financial Ratios 101
This module covers the importance of tracking business metrics and show examples of what metrics are crucial to running a profitable retail company.
Merchandising-Innovative Pricing Strategy
During this session you will be exposed progressive pricing strategy that helps maintain margins, increase close rates, and boost the average ticket.
Merchandising-Open to Buy
During this course you will learn the concept of an open-to-buy program, why it important, and how to use the calculations to better manage money spent on inventory purchases.
Organizational-Conducting Effective Management Meetings
At the completion of this course you will learn effective strategies to holding productive management meetings through the use of dashboards, task lists, and parking lots.
Organizational-Employee Handbooks
During this course you will learn the importance of, what should be included in, and how to create an employee handbook.
Sales Management - Effective Customer Engagement Strategies
During this session we will cover the age old saying that you never get a second chance to make a first impression and some engagement techniques that when done properly will lead in a huge increase in sales and overall customer satisfaction.
Sales Management- Counting Traffic and Calculating Close Rates
During this session you will learn various methods to counting traffic and calculating close rates.
