Primers and Handbooks
WFCA Member-Exclusive handbooks and primers.
Blogs
Read the latest on topics ranging from improving your customer experience to leadership to legal issues facing your business and the industry.
Tom’s Tips Training Center
Short videos for improving your customer service and optimizing your staff performance.
WFCA University Online
This online education platform amplifies your business starting with the most important part – your people. There are unique learning modules with content for all aspects of your business.
CFI
The International Certified Flooring Installers Association is an organization of flooring professionals whose purpose is to identify, train and certify flooring installers according to skill and knowledge and to provide the industry with educational programs that enhance the ultimate goal of Customer Satisfaction!