In this week’s Tuesday Tips, Tom Jennings reminds us that when a sale is made, it’s time to celebrate.
Tom's Tips
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Tom Jennings, Retail Training Expert, presents short video tips for improving your customer service and optimizing your staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
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In this week’s Tom’s Tips, Tom reminds us to practice, practice, practice. Only repetition will allow you to perfect any skill.
In this week’s Tom’s Tips, Tom reminds us that now is the time to build the foundation for making a customer for life.
In this week’s Tom’s Tips, Tom challenges you to learn one new answer or skill every day.
Creating a quality product requires great ingredients.
In this week’s Tom’s Tips, Tom reminds us that customers don’t buy product features. What they do buy is the benefit that the feature will give them.
In this week’s Tom’s Tips, Tom asks, “What are you doing to prove to a prospect that your work is a cut above typical?”
In this week’s Tom’s Tips, Tom reminds us that too many similar products only add complexity for the sales staff
In this week’s Tom’s Tips, Tom reminds us of the importance of taking time to create a comfortable beginning to your visit to a customer’s home.
In this week’s Tom’s Tips, Tom reminds us that when we expect someone who buys maybe once a decade to understand, that’s just not realistic.
In this week’s Tom’s Tips, Tom reminds us that when jobs are properly staged, everyone wins. Make sure every display in your store serves a purpose.
Staff meetings should reiterate current strategies and let team members know what is coming next. Learn more in this week’s edition of Tom’s Tips.
In this week’s Tom’s Tips, Tom tells us an old adage about dressing for success. While styles may change, the importance of doing so has not.
When we emotionally create the problem, then offer a solution, the sale becomes almost effortless. Learn more in this week’s Tom’s Tips.
In this week’s Tom’s Tips, Tom reminds us that when you are looking for a good response to a bad question, start by remembering that a customer has the right
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