When presented with the next choice, will you do what’s convenient – or what’s right?
Tom's Tips
Payment Options
Tom Jennings, Retail Training Expert, presents short video tips for improving your customer service and optimizing your staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
COMING SOON!: A new video coming your way shortly!
We all know someone who had all kinds of plans and ideas that never quite got around to putting any of them into action.
When you hear “Let me think about it," remember that it’s critical that you convey confidence, not just information.
If you want to be successful at sales, the first person that you need to sell is yourself.
In this week’s Tom’s Tips, Tom talks about the importance of the morning walk-through and being prepared for the day.
This question will allow you to sell your offerings as the fashion statements that these customers really desire.
In this week’s Leadership Live, Scott reminds us that to be the best leader you can be, you have to take the time to invest in yourself...
When presenting your proposal to a potential customer, don’t forget to sell the value that your staff adds.
Spend less time worrying about what these national stores do, and more time focusing on the things that a fashion driven customer desires that they don’t do
In this week’s Tom’s Tips, Tom shares how most of the rules change when we are the guest and the customer has the “home court advantage."
In this week’s Tom’s Tips, Tom wonders why so many salespeople leave this opportunity almost totally to chance.
When it comes to leadership, character is essential. That character was exemplified in the person who is the focus of this week's Leadership Live.
This week in Tom’s Tips, Tom reminds us that customers are looking for someone to purchase from even more so than they are looking for something to purchase.
In this week’s Tom’s Tips, Tom reminds you to remember that the goal is to make customers for life, not to see how many people you can talk to today!
When it comes to leadership, character is essential. That character was exemplified in the person who is the focus of this week's Leadership Live.
- 1 of 13
- next ›
