Never underestimate the value of a trusting customer.
Tom's Tips
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Tom Jennings, Retail Training Expert, presents short video tips for improving your customer service and optimizing your staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
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Showing your concern for the customer’s well-being will be the tie-breaker in many purchasing decisions.
This week, I remind you that as leaders, it is not simply about the destination.
This webinar featured panelists speaking on the following topics: New Rules and Forms for PPP Loan Forgiveness, New Guides and Restrictions on Testing Employ
Join me this week as I discuss the differences between leading and managing and share the amazing example of tightrope walker extraordinaire - Charles Blondi
It is impossible to give better service than what we recognize ourselves.
Tom Jennings stresses the importance of employees taking ownership of their careers and the role leaders play in helping them do that.
Visualizing your day ahead the previous evening can increase your productivity and lessen your stress.
WFCA explains the impact of the new law on PPP loans in this webinar.
Everyone has that time of day when they do their best concentrative thinking.
Steve Hillis with Empower Partners discussed numerous topics on how you can work remotely and continue to be efficient in your daily responsibilities.
Leadership isn’t easy. In fact the greatest leaders have often grown the most during times of trial and failure.
Throughout the Coronavirus Pandemic the WFCA has been working diligently to provide cutting-edge current information on how the decisions made in Washington,
A message from our CEO about the ongoing impact of the Coronavirus. Please click the link below to visit our Coronavirus resource center.
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