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True leadership is rarely about title, status, or income. Even more rare is the need for a true leader to identify him or herself. True leaders naturally develop key relationships and surround themselves with others who are smarter and wiser in their key areas of weakness. Because of this, the true leader is rarely the smartest in the room, but always found among those who are. The true leader is not concerned about receiving credit for success, but instead focused on achieving a greater good.

You probably never thought that the Americans with Disabilities Act (ADA) may impact your company’s website. As a retailer, you are well aware of the need for wheelchair ramps, accessible parking spaces, and enough room between aisles to allow customers to pass. But how does the ADA apply to a website?

On July 15, 2015, the Wage and Hour Division of the Department of Labor (DOL) issued what will be effectively a new standard of who qualifies as an independent contractor that will likely limit significantly the number of workers that meet the criteria. While claiming this was just an “interpretation” of the current standard and not a new standard, this “interpretation will result in a finding that “most workers are employees” and independent contractor status is limited to the few individuals who are truly in business for themselves.

On September 3, 2015, a new law went into effect prohibiting many private sector employers in New York City from requesting or using an employee’s or applicant’s consumer credit history. Unless one of the limited exception applies, employers may not ask employees or applicants about their credit status, bankruptcies, judgments or liens, and using any consumer credit history information. Additionally, as of October 27, 2015, New York City will regulate employers’ use of criminal history for pre-employment screening.

On September 3, 2015, a new law went into effect prohibiting many private sector employers in New York City from requesting or using an employee’s or applicant’s consumer credit history. Unless one of the limited exception applies, employers may not ask employees or applicants about their credit status, bankruptcies, judgments or liens, and using any consumer credit history information. Additionally, as of October 27, 2015, New York City will regulate employers’ use of criminal history for pre-employment screening.

In the fifth installment of this 1 minute video series, Tom describes the importance of catching them doing something right.

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In the tenth installment of this 1 minute video series, Tom discusses making a friend…and a sale.

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In the ninth installment of this 1 minute video series, Tom discusses advertising

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In the seventh installment of this 1 minute video series, Tom discusses distinguishing touches.

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In the eighth installment of this 1 minute video series, Tom discusses promoting the made in the USA label

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